Monday, 21 November 2016

They’re dazzling retirement homes to make you green with envy — but might (eventually) benefit us all: Care fit for a millionaire

Breakfast in bed, a spa treatment, pre-lunch cocktails and canapes, a little light shopping, a gourmet dinner, the chauffeur to take you to the opera — welcome to Chelsea Court Place, a home for people with dementia... and lots of money.
It’s a spectacular — if almost entirely unattainable — example of a growing trend for a new kind of upmarket lifestyle for the old and very wealthy.
From swish granny flats with resident medical staff to retirement homes providing bespoke care for people with dementia, retirement professionals have realised that the baby-boomer generation don’t want to give up the good things in life when they get old.

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From swish granny flats with resident medical staff to retirement homes providing bespoke care for people with dementia, retirement professionals have realised that the baby-boomer generation don’t want to give up the good things in life when they get old
And an entirely new industry is springing up to cater for those lucky enough to be able to pay for it. In Chelsea Court Place rooms cost up to £156,000 a year.
Luxury developments like these house rich retirees who are used to first-class food, wine and attentive service, and who don’t see why they should have to make compromises when they get older.

Fitted out by top interior designers and staffed by private nurses, these are places which offer a gin and tonic before lunch and a hydrotherapy treatment before dinner.
Not for them what the rest of us have to put up with for our parents or ourselves: scruffy care homes staffed by underpaid, unhappy care workers, too rushed off their feet to treat residents properly. Then there are the horror stories of neglect and abuse.
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And it’s not even as if it’s cheap — a bed in a nursing home at the lower end of the market can easily cost £40,000 a year.
But before you blanch at the notion of millionaire care, there is a glimmer of good news. Could it be that these upmarket homes may herald a new way of thinking that could benefit us all?

For now let’s take a closer look at the 15-bed Chelsea Court Place in London. Here the residents (they prefer the word ‘members’) are the sort of people used to having housekeepers and travelling the world. They are able to pay for top-notch service.
Fees range from £2,000 to £3,000 a week, depending on the size of the ensuite bedroom. You bring your own furniture (and if you like, your own interior designer). The fees include all your care — no matter how infirm you get — from experienced nurses.
The home’s award-winning chef trained at the Savoy. A typical Sunday lunch menu includes salt-baked celeriac and white truffle soup; chargrilled white asparagus and poached duck egg; aged Aberdeen Angus rib of beef; poached lemon sole; tarte tatin; and Earl Grey panna cotta.
It’s not surprising that this place resembles a five-star hotel: its founder and chairman, Laurence Geller, used to be the boss of the Hyatt Hotel group.
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He has retired and says he now owns and runs ‘a whole series of other hotels. I’ve just opened the Conrad Hotel in Chicago, the second most luxurious in the city. It’s not the most luxurious: that’s the Waldorf Astoria’. He grins: ‘I own that, too.
‘My most successful hotels have always been high luxury. If I can make Chelsea Court Place the equivalent of one of my Four Seasons hotels, I’ll be happy.’
Glamorous fixtures and fittings are important, of course, but Geller believes top-end luxury is less about expensive curtains and designer chairs (though Chelsea Court Place has plenty) and more about extraordinary service.
‘I run the sort of hotels where, if someone loses a cufflink, you ask to borrow the other one overnight while you look for it,’ he says. ‘By the morning you’ve had another one made for them.’
So, at Chelsea Court Place, if residents want a meal in the middle of the night, they can have one. If family members want to come in and see what’s going on at 3am, they’re welcome.
But can it really be right to create a two-tier system with one level of care for the super-rich and another for the rest of us?
Simon Bottery, director of policy at Independent Age, the older people’s charity is not convinced. ‘Of course, there is a place in the market for high-priced care homes but people are often paying for the facilities, and the quality of care will not necessarily increase at the same rate as the price.
‘You would expect higher priced care homes to offer staffing levels that cheaper homes might struggle to match, but you don’t need to pay thousands to get attentive, compassionate care. Some of the best homes I have visited have been some of the cheapest.’ A couple of hundred yards from Chelsea Court Place along the King’s Road is a new development, with flats starting at an astonishing £3 million — and an as-yet-undecided service charge on top.
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Auriens, set to open in 2019, promises to be spacious and contemporary, courtesy of a firm of interior designers who created the look for the flash new Beaumont Hotel in Mayfair.
‘It’s going to be a place, where you’ll be able to get whatever you need, from champagne and chauffeurs to physio and medical care,’ says co-founder Karen Mulville.
‘It will feel like hotel living. Part of the attraction is that residents can walk outside and be on the King’s Road. This generation wants to go on being part of the world, rather than shutting themselves off from it: to live as fully as they can for as long as they can.’
The general atmosphere, Mulville says, will be closer to that of a private members’ club. Residents will be able to live independently, but medical and care services will also be available when they need them. A short walk over Albert Bridge (or you could take the courtesy bus) is another, similar development, Battersea Place, where flats for the over-65s range from £650,000 to £2.95 million.


Residents can take advantage of a spa, heated indoor pool, library, billiards room, chauffeur-driven cars and concerts. And they can also make use of 30 purpose-built nursing suites for convalescence, long-term nursing or palliative care.
Not all affluent retirees want to be in the centre of the city, and the luxury later-life trend isn’t entirely modelled on hip hotels. There’s also the country house style — more rural and chintzy, but every bit as classy.
Chilton House, for example, is a Georgian manor in Buckinghamshire. It’s been in the Aubrey-Fletcher family since the 17th century and they now run it as a nursing and convalescence home.
Lady Aubrey-Fletcher is often in evidence — as is her son Harry.
Their presence adds to the Downton Abbey vibe of gracious country living. All Chilton House residents are addressed as ‘Mr’ or ‘Mrs’, —unless of course, they have a title (which some do).
After breakfast in bed, they typically meet in the front hall for coffee and conversation over the newspapers. There are exercise classes, treatments, and chauffeurs to take people out.

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After breakfast in bed, they typically meet in the front hall for coffee and conversation over the newspapers. There are exercise classes, treatments, and chauffeurs to take people out
But there’s no enforced jollity: it’s all very English. And if you want a cup of tea or a glass of bubbly, you have only to ring a bell.
Rooms cost between £1,200 and £1,600 a week. At a minimum of £62,400 a year, life at Chilton House is far from cheap. But it is closer to the average £39,300 a year for nursing home care (there are regional variations), an exorbitant figure that many of us are depressingly familiar with.
As more and more of us live for longer, very many families are facing huge bills for care and wondering about what to do ourselves when the time comes.
Pretty much anyone with assets has to pay for their own care. So do we ask our children to foot the bill? If not it’s probably a question of selling our homes and using the equity.

Even for the wealthy, care is a difficult thing to budget for. The average stay in a care home in the UK is around two-and-a-half years, but for some people it’s significantly longer.
The real problem is getting staff. Quality care requires top-quality staff, who can be hard to find in an underpaid and demoralised profession. ‘I can solve that,’ Laurence Geller says. ‘It may take a while, but we’ll get there.’
Crucially, Geller says he is determined that his high-end approach will filter down, at least to the middle classes. He may be creating a two-tier system of haves and have-nots at the moment — but he wants a much larger group to benefit from his approach.
As financial backer of the first ever MSc in Dementia Care in Britain, Geller intends to train more and better staff. The new course will launch in January at the University of West London, where he is Chancellor.
It’s fair to say that, for him, this is personal. Both his parents had dementia. Unusually, he has taken a DNA test — ‘and guess what? I have the strand’.
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He gave £1 million to dementia causes last year and he leads fundraising for the Alzheimer’s Society. ‘We have to get rid of the stigma surrounding dementia,’ he says.
‘It’s much worse in this country than in the U.S. One person gets dementia every three minutes in the UK. In the time it takes to boil an egg! Twice as many have dementia as cancer, yet cancer gets eight times the funding.’
He’s spending £50 million on Chelsea Court Place and in rolling out up to five more posh dementia care homes in London.
All very well, you might say, if you’re one of the handful of rich people who can afford the couple of grand a week.
But Laurence Geller insists what he’s learning at Chelsea Court Place will benefit everyone. He’s funding an independent study of its first year of operation and the results will be open to all.
‘It’s like fashion,’ he says, ‘what you see on the catwalks makes its way sooner or later into the shops. I believe what we learn about dementia care by doing it in the most luxurious way possible will be really useful.
‘I believe it can trickle down to the middle market and make dementia care better.’
As for me, I’d rather go up in the world as I age — now where did I put that Lottery ticket?



SOURCE: Daily Mail, Geraldine Bedell

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